Blog

Outlook Windows desktop app keeps asking for password

In October 2022 Microsoft disabled some authentication protocols for their hosted Exchange Server email service. This means some clients like Outlook 2013 will not connect unless it uses Modern Authentication. This is not enabled by default, and it needs to be enabled and Outlook needs to be forced to use it. Here are some tips on how to fix this issue:

Overview of issue: Basic Authentication Deprecation in Exchange Online – September 2022 Update
The Microsoft Support and Recovery Assistant can most probably fix this
This is the direct link to fix Outlook connection issues
If you want to fix the Outlook issue manually, you may find that some settings that you need to change are greyed out like this. This is how to fix it: Microsoft Exchange Mail Profile Security Tab Greyed Out

Oct 28, 2022 | Categories: Tech | Comments Off on Outlook Windows desktop app keeps asking for password

How to Return Faulty Amazon Products Outside Return Window

In Australia, Amazon’s return window is 1 month. But many products have a warranty period far exceeding 1 month from the manufacturer, and the Australian Consumer Law also requires businesses to provide consumer guarantees for products under $100,000. The Australian Consumer Law also requires the retailer to provide the purchaser with remedies that include repair, replace or refund. The complication is how to get Amazon to provide these remedies.

Outside the Amazon return window the way to do this is to start a chat with an Amazon representative by clicking on this link. If you want the long story, start with the Returning Faulty Items page and click on the “contact us” link.

You’ll get to the landing page for customer service. Click on the “Something else” button. Don’t bother with any of the other options.

Then click on the Contact Us button

And finally, click on the “Start chatting now” button.

You’ll probably get some spiel about the goods are outside the return window. Persevere and point out Amazon’s obligations under the Australian Consumer Law. If you’re unhappy about Amazon’s response, you can make a complaint to the ACCC.

Oct 06, 2022 | Categories: Tech, Tutorial | Comments Off on How to Return Faulty Amazon Products Outside Return Window

WPA3 breaks Wifi for older iPhones on Unify Dream Machine

If you’re having problems with older iPhone devices like the iPhone 6, 5, and 4 on Unify access points like the Dream Machine, make sure you turn off WPA3 options. My testing is enabling this will prevent these devices from authenticating. Even if you set it to transition mode. There’s an Apple document that has more information on platform security.

Sep 03, 2022 | Categories: Tech | Comments Off on WPA3 breaks Wifi for older iPhones on Unify Dream Machine

Troubleshooting FTP for Canon EOS R5 R6 R3 Nikon Z9 Z7 Z6

To troubleshoot ftp connections, here’s a set of parameters you should have. If you don’t have all of these, you’re unlikely to get it to work:

1 IP Address (or hostname) of your ftp server
2 IP Address of your router and network mask of your network
3 IP Address of your camera
4 account name on your ftp server
5 account password on your ftp server
NB
– 2 and 3 will be set automatically if your router is also doing DHCP, otherwise you will have to set 2 and 3 manually
– make sure your ftp server is really ftp, and not sftp or some other tile transfer protocol
– make sure your network hasn’t blocked ftp via a firewall
– make sure your ftp server’s computer hasn’t blocked ftp ports

If you’re connecting via Wifi
6 SSID
7 SSID Password

Highly desirable to know:
Name of your ftp server software for trouble shooting

Best approach to test:
Don’t connect with your camera to ftp server before you confirm that another computer can transfer photos to it via FTP using the settings you have. Too hard to diagnose errors on cameras as there are no logs or meaningful error messages.

If you’re using a Mac (Intel CPU) as the FTP server, I suggest FTP-Serve if you’re using Canon cameras. If you’re using Nikon, then QuickFTP will also work. If you’re on an M1 powered Mac, iPad or iPhone, then Shuttersnitch is highly recommended for either Canon or Nikon.

Jul 31, 2022 | Categories: Photo technique, Tech, Tutorial | Comments Off on Troubleshooting FTP for Canon EOS R5 R6 R3 Nikon Z9 Z7 Z6

Angelbird AV Pro SE cards for EOS R3 and R5

To shoot video at 6K RAW or 4K 100fps on the EOS R3 you’ll need a CFExpress card that can write 400 Mbytes per second at a sustained rate. There are a few cards out there than can do it, but the best value as at this post in July 2022 is the Angelbird AV Pro SE. Currently around AUD$300. This card only comes in 512GB, but it’s lower cost than anything else that is capable of 400MBs. One of the reasons is that other cards are faster, but if you only need to go beyond 400MBs then this is sufficient. Cards like the ProGrade Cobalt, Sony Tough, Delkin Black and Wise also work but are much more expensive per byte. You’ll also need this card if you’re doing 4K 100fps and 8K All-I on the EOS R5.